- Title
- The paradox of employee retention for knowledge transfer
- Creator
- Larkin, Roslyn; Burgess, John
- Relation
- 26th Annual Australian and New Zealand Academy of Management Conference. Proceedings of the 26th Annual Australian and New Zealand Academy of Management Conference (Perth, W.A. 5-8 December, 2012)
- Relation
- http://www.anzam.org/publications/
- Publisher
- Australian and New Zealand Academy of Management (ANZAM)
- Resource Type
- conference paper
- Date
- 2012
- Description
- Employee retention is widely held to positively influence an organisation’s knowledge transfer outcomes. This positive relationship is most clearly recognised through the impact that employee retention has on increasing a firm’s level of the knowledge transfer antecedent, absorptive capacity, thereby increasing the potential value of the stocks of knowledge within the organisation. However, the knowledge transfer process requires more than merely the existence of valuable knowledge stocks. Ultimately, for individual knowledge to become collective or organisational, it must flow through a transfer mechanism. Such mechanisms exist in two forms, Information Communication Technology (ICTs) or social systems. To date, while the link between retention and absorptive capacity has become almost axiomatic, there has been little interest towards the impact of retention on knowledge flows. This paper seeks to address this lacuna by examining and reporting the effect of employee retention on knowledge transfer mechanisms in the international hotel sector.
- Subject
- employee retention; knowledge transfer; international hotels; human resource management
- Identifier
- http://hdl.handle.net/1959.13/1309148
- Identifier
- uon:21788
- Identifier
- ISBN:9780987415806
- Language
- eng
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